Privacy Policy

Who we are

Central Transport Group is a vehicle transport company based in the Midlands, United Kingdom. We are responsible for the personal information you share with us. You can contact us at info@central-rt.co.uk or 0121 798 7603.

What information we collect

When you request a quote or book a move, we collect your name, phone number, email address, pickup and delivery locations, preferred dates, and details about your vehicle.

If you contact us by phone, email or WhatsApp, we keep a record of that conversation so we can help you.

How we use your information

We use your information to prepare quotes, arrange and carry out vehicle transport, keep you updated about your booking, and meet our legal and accounting obligations.

We do not sell your personal information, and we do not use it for unrelated marketing without your permission.

Our legal basis

We process your information because it is needed to provide the service you have asked for (a contract), to comply with the law, and for our legitimate interest in running our business.

Who we share it with

We only share information where needed to deliver your booking, for example with our online booking system provider, or with customs and border authorities for European moves. Everyone we share with must keep your information secure.

How long we keep it

We keep booking records for as long as needed for the purposes above, and for up to six years where required for tax and accounting purposes.

Your rights

Under UK data protection law you can ask to see, correct, or delete your personal information, or object to how we use it. To make a request, email us and we will respond within one month.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website only uses cookies that are essential for it to work. We do not use advertising or tracking cookies.